Help desk is really accommodating. Friendly and approachable security personnel. Great commodities. Restrooms are regularly cleaned. There is even an All Gender restroom. Food is great too. Sleeping lounge is comfortable and air-conditioned.
Conveniently located near many points of interest, it is one of the best locations for bpo offices. Being situated in the top floors of the building, it boasts of a panoramic view of the city and the Davao gulf.
I don't have any issues in this company. I have a lot of friends who worked here for quite a years. But I do have some positive and negative feedbacks especially to the interviewer upon how they flaunted themselves during interview. I applied here before, way back in 2020. The first part of the process that I had encountered was the initial interview, I should say the one who conducted the initial interview was so great. And he was very professional. Fortunately, I passed the initial interview and he assigned me to ATT acc. I was so uncertain that time coz I knew that ATT acc is one of the biggest acc not just only in local but also in international. There are a lot of feedbacks that this acc is very stressful and that time that was my first time applying in a Call Center. I decided to not pursue my career in VXI, however, I applied another company who offers acc that's very much easy especially to a newbie. But I wanted to work in VXI but I was afraid that time and I thought that I couldn't persist to the acc that was given to me.As the time goes by, I have the confidence to reapply in VXI coz the acc I'd worked before ended already coz it was just a seasonal acc. As I reapply, the interviewer who conducted the interview it seems like she was very unprofessional and you can notice it from the tone of her voice that she's too strict. She even talked so fast and got mad already. I was able to answer all of her questions in a smooth and professional way. And I don't know why she acted that way. Like what? I was so shocked. I was impressed by the former interviewer who conducted the interview before but I was so confused with the interviewer who conducted my interview recently.It made me realized, I know VXI is one of the best call center company. But they have to filter the characteristic of their employees especially those who assigned in Recruitment Team Department to have a deep seminar upon how they engage with the applicants. Coz it reflects to the company especially if they flaunted lack of professionalism.
VXI Global Solutions are a passionate team with a singular focus: designing, creating and delivering exceptional customer experiences and operational excellence. We live by our “Passion for People” commitment.
VXI Global Solutions provides innovative and transformative customer care and customer experience (CX) solutions to the world’s leading brands. Throughout our worldwide organization, we foster a people-first culture that is unique in the industry, winning accolades and awards for both our positive work environment and performance excellence. Today, there are more than 35,000 people who are part of the VXI family in 42 locations in North America, Asia, Europe and the Caribbean.
We deliver contact center and BPO services, omnichannel and multilingual support, software development, CX innovation, quality assurance (QA) and infrastructure outsourcing. In addition, we’ve developed a dynamic suite of award-winning, customer care tools that enhance the entire lifecycle of the customer-care advisor. We use these tools every day within our operations and license them to clients and third parties that want to attain high levels of performance in their own operations.
We’re one of the fastest growing, privately held business services organizations in the United States. Our client partners rely on our complete range of customer management contact center and technology solutions to retain and grow their customer base while maintaining the highest level of quality and operational excellence.
Founded in 1998 in Los Angeles, we expanded operations into China in 2005 as one of the few U.S.-based customer-care organizations in the country. Today VXI plays a key role partnering with multinational companies as they expand their reach into one of the world’s largest global economies.
In 2013, Bain Capital made a minority investment in VXI, and in 2014 we acquired our global CX innovation division, Symbio, to expand into CX development and digital innovation. In 2017, the Carlyle Group became VXI’s majority investor. In 2019, we acquired Memory Science, adding to our unique portfolio of instructional design tools. In early 2020, we opened our first VXI Center of Excellence to develop advanced solutions focused on automation and integrating advanced technology into the customer care experience.Read more >>