Top 14 BPO Companies In Davao City

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Davao City, a bustling metropolis in the Philippines, has rightfully earned its reputation as a powerhouse in the business process outsourcing (BPO) industry. With its abundance of skilled English-speaking professionals, top-notch infrastructure, and supportive government policies,

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Davao City has become a magnet for BPO companies seeking to expand their operations and deliver exceptional customer experiences.

Here’s the Top 14 Call Center BPO Companies in Davao City

In this competitive landscape, only a select few BPO companies in Davao City have consistently risen to the top, setting the benchmark for excellence in the industry.

Here, we unveil the reigning champions – the top 5 BPO companies in Davao City that are shaping the future of customer center service, download the excel file list of BPO companies in Davao City.

1. Teleperformance | View Listing

A Global Leader in Customer Experience (CX) solutions

A global leader in customer experience (CX) solutions, Teleperformance has established a significant presence in Davao City, employing over 10,000 individuals. The company offers a comprehensive suite of CX services, including customer support, technical support, sales, and marketing. Known for its innovative approach and commitment to exceptional client experiences, Teleperformance has solidified its position as a leader in the industry.

2. Concentrix | View Listing

A Pioneer in Transforming Customer Interactions

Concentrix, a leading provider of customer experience (CX) solutions and technology, has transformed the way businesses interact with their customers. With over 10,000 employees in Davao City, Concentrix has redefined CX through its innovative approach, offering a comprehensive suite of services, including customer support, technical support, sales, and marketing. Their commitment to delivering exceptional customer experiences has solidified their position as a leader in the industry.

3. Sitel

Fostering Employee Engagement for Exceptional Service

Sitel, a global provider of customer experience (CX) solutions, has set the standard for employee engagement in Davao City. With over 2,000 employees, Sitel has cultivated a positive and supportive work environment, empowering their team to deliver exceptional customer support, technical support, and sales services across various industries. Their focus on employee well-being and development has been instrumental in their success.

4. Sutherland | View Listing

A Symphony of Innovation and Customer Satisfaction

Sutherland, a leader in customer experience (CX) and business process outsourcing (BPO) solutions, has struck a harmonious balance between innovation and customer satisfaction in Davao City. With over 5,000 employees, Sutherland has continuously pushed the boundaries of CX, offering a wide array of services, including customer support, technical support, sales, marketing, and human resources. Their commitment to innovation and client satisfaction has made them a force to be reckoned with in the industry.

5. Accenture

A Global Force Shaping Customer Experience

Accenture, a global professional services company, has brought its expertise to Davao City, employing over 2,000 individuals. With its global reach and commitment to delivering innovative solutions, Accenture has provided customer experience outsourcing, business process outsourcing, and technology consulting services to businesses worldwide. Their presence in Davao City has further strengthened the city’s reputation as a BPO hub.

6. Altria Teleservices

Outsourcing Is in Our DNA

Altria Teleservices, a leading provider of BPO services, has established a strong presence in Davao City. With a team of experienced professionals, Altria Teleservices offers a wide range of services, including customer support, technical support, and sales services. The company is known for its commitment to quality and its focus on customer satisfaction.

7. FGC+ All-Inclusive Outsourcing

Igniting Possibilities

FGC+, a global provider of BPO services, has made its mark in Davao City. With its all-inclusive outsourcing approach, FGC+ offers a comprehensive suite of services, including customer support, technical support, sales, and marketing. The company is known for its innovative solutions and its commitment to client success.

8. Sycore

A Telemarketing Company

Sycore, a leading telemarketing company, has established a strong presence in Davao City. With a team of highly trained professionals, Sycore provides a wide range of telemarketing services, including lead generation, sales, and customer acquisition. The company is known for its focus on results and its commitment to client satisfaction.

9. E Telecare

Customer Care Experts

E Telecare, a leading provider of customer care services, has a significant presence in Davao City. With a team of experienced professionals, E Telecare offers a comprehensive suite of customer care services, including inbound and outbound calling, chat support, and email support. The company is known for its commitment to quality and customer satisfaction.

10. 24/7 Customer Philippines

24/7 Customer Philippines is a leading provider of customer experience (CX) and business process outsourcing (BPO) solutions. The company has a strong presence in Davao City, with over 5,000 employees providing a wide range of CX and BPO services, including customer support, technical support, sales, marketing, and human resources. 24/7 Customer Philippines is known for its focus on innovation and its commitment to delivering exceptional client experiences.

11. Transcom Worldwide Philippines, Inc.

Transcom is a global provider of customer experience (CX) solutions that helps businesses connect with their customers in meaningful ways. The company has a strong presence in Davao City, with over 2,000 employees providing a wide range of CX services, including customer support, technical support, sales, and marketing. Transcom is known for its focus on innovation and its commitment to delivering exceptional customer experiences.

12. TELUS International

TELUS International is a leading provider of digital experience solutions that help businesses transform their customer interactions and drive growth. The company has a large presence in Davao City, with over 10,000 employees providing a wide range of CX services, including customer support, technical support, sales, and marketing. TELUS International is known for its innovative approach to CX and its commitment to delivering exceptional client experiences.

13. Televerde

Televerde is a global provider of customer experience (CX) and business process outsourcing (BPO) solutions. The company has a strong presence in Davao City, with over 5,000 employees providing a wide range of CX and BPO services, including customer support, technical support, sales, marketing, and human resources. Televerde is known for its focus on innovation and its commitment to delivering exceptional client experiences.

14. Aegis Outsourcing

Aegis Outsourcing is a global provider of business process outsourcing (BPO) services. The company has a large presence in Davao City, with over 10,000 employees providing a wide range of BPO services, including customer support, technical support, sales, marketing, and human resources. Aegis Outsourcing is known for its global reach and its commitment to delivering innovative solutions to its clients.

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Conclusion

Davao City’s BPO sector is a testament to the city’s vibrant spirit and its ability to attract and retain top talent. The top 5 call center BPO companies showcased above have consistently set the bar for excellence, demonstrating their commitment to innovation, employee engagement, and exceptional customer service. As the BPO industry continues to evolve, Davao City is well-positioned to remain a leading hub, providing promising career paths for individuals seeking to excel in this dynamic field.

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Top 14 BPO Companies in Davao City

ByIvie Yiyue