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Very unprofessional staff. We paid 3700 pesos for 2-4 hours report and they gave report after 5 hours. Upon calling their Google number, they kept saying we are following up call back and our system is not working. Only when we actually went to the center again did they give a print of report and we had to rush to airport. Staff quality is very poor. Unprofessional
Their system is not organized and can't even give proper instructions to their patients 😡 They have also had a prolonged turnaround time.
Dont take RT-PCR test here! Inaccurate findings. Tested me positive for Covid-19. Yet I took RT-PCR test twice in other swabing center the next day, & result are NEGATIVE. Now i have to comply 14days quarantine due to your Inaccurate findings.
I wasted one whole day because of inconsistent information from the staff. I was told that my results for the drug test would be available by 3PM so I waited from 12:40PM. I submitted my specimen at around 10:30AM. When tried to claim it around 3PM, I was told that it would be released the next day. I tried to explain my situation but the staff just walked out while I was speaking. So disappointing.
I think you should not tolerate your staff playing games during duty hours. One staff in the drug-testing area is busy playing mobile legends to the point that he does not respond immediately and politely to queries.
VITALAB Matina
Talomo, Davao City, Davao del Sur
VITALAB Molecular Laboratory
Km 5 J.P. Laurel Ave, Bajada, Davao City, Davao del Sur
Vitalab Red Mark Corporation
Door 2, Chan Building, Kilometer 5, Bajada, Davao City, 8000 Davao del Sur
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Contact Info
- (082) 287 3157
- vitalabmain.corp@gmail.com
- Door 2, KM.5, Chan Building, Bajada, Buhangin, Davao City