To file a complaint with the Davao City government, you can follow these steps:

How to File a Complaint with the Davao City Government

1. Identify the Relevant Office:
   • Determine which government office or department is responsible for handling your complaint. Common offices include the Davao City Mayor’s Office, City Council, or specific city departments related to your issue.
2. Visit the Official Website:
   • Go to the Davao City Government website. Look for a section on public services, complaints, or feedback. The website often provides contact information and instructions for submitting complaints.
3. Use the Davao City Online Complaint System:
   • Some complaints can be filed online through the city government’s online complaint or feedback system. Check if there is an online form available on the official website where you can submit your complaint.
4. Contact the Davao City Hall:
   • You can also visit or call the Davao City Hall for guidance on how to file a complaint. The main contact number is (082) 227-7112. They can direct you to the appropriate office or department.
5. Submit a Written Complaint:
   • Prepare a written complaint detailing the issue, including your contact information, a clear description of the problem, and any relevant evidence. Submit this complaint to the relevant office by hand or via postal mail.
6. Visit the Office in Person:
   • You may choose to visit the relevant office in person to file your complaint. This can be helpful if you need immediate assistance or want to discuss the issue directly with a representative.
7. Follow Up:
   • After submitting your complaint, follow up with the office to ensure it is being processed. Keep a record of any reference numbers or documentation related to your complaint.
8. Contact the Local Ombudsman:
   • If your complaint is not addressed satisfactorily, you can contact the Office of the Ombudsman for further assistance. They handle complaints related to public officials and government employees.