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Sutherland Davao Global Services

Human experiences are as singular and unique as a fingerprint. They’re also living things-dynamic and in-the-moment. Today’s brands compete on experience every day.

It’s our job to help them win.

At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they’re made for. We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology and automation.

Experience Economy

Experience matters more than ever. Consumers are demanding relevant and personalized experiences across all touchpoints with the brand. But many organizations are failing to deliver them consistently. In a digitally connected economy, each experience has the power to elevate or harm the brand when the consumer simply leaves a review or a post on social media where exposure is amplified.

Using advancements in design thinking, and cloud and cognitive computing, we help brands deliver exceptional customer and employee experience, which results in improved brand advocacy and business outcomes.